Why ICT Systems Implode

  Remember the recent British Airways IT meltdown? Problems with power supply are believed to have caused the problem. Note the word “believed”. According to the mentioned source, when the system came back online, it did so in an uncontrolled manner, damaging the IT system and initiating a sequence of events that plunged the system…

The 18 Truths About Complexity

A paper copyrighted in 1998, called How Complex Systems Fail and written by an M.D., Dr. Richard Cook, describes 18 truths about the underlying reasons complicated systems break down. On the surface the list appears surprisingly simple, but deeper meaning is also present. Some of the points are obvious while others may surprise you. We…